Patient Service Coordinator-GI Consultants

MedStar Health
Washington, DC
Category Customer Service
Job Description
Role Overview

Serves as the initial contact person at the medical practice or hospital department, greeting patients and coordinating efficient patient flow. Coordinates appointments, registers patients, collects co-payments, and updates demographic and insurance information.

What You Will Do

Manages patient intake, schedules appointments, completes requisitions for tests, and answers the telephone. Prepares and updates forms, reports, and records, and contacts patients regarding missed appointments.

Why It Might Be a Fit

Requires excellent interpersonal communication and customer service skills, with the ability to perform in a high-pressure environment and prioritize work effectively.

Requirements

  • High School Diploma or GED
  • One year of relevant education may be substituted for one year of required work experience
  • Less than 1 year 6 months - 1 year experience providing high quality customer service
  • Working knowledge of IDX/GE centricity business
  • CPR - Cardiac Pulmonary Resuscitation certification within 90 Days

Benefits

  • Dental insurance
  • Vision insurance
  • CPR - Cardiac Pulmonary Resuscitation certification
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