Patient Service Coordinator

Mass General Brigham Innovation
Any Location, MA
Category Healthcare
Job Description
Role Overview

Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision.

What You Will Do

Perform routine administrative and clerical duties relating to a clinical service or physician practice office, including verifying and updating patient demographic, financial, and referral information, and managing incoming requests for appointments.

Why It Might Be a Fit

Requires excellent customer service skills, knowledge of basic computer skills, and ability to exercise judgment in dealing with sensitive, confidential information.

Requirements

  • High School Diploma or Equivalent
  • Experience customer service work experience, specifically in a contact/call center environment
  • 0-1 year required experience in a medical office or health care setting
  • Epic experience 0-1 year preferred
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