Patient Service Coordinator

MedStar Health
Washington, DC
Category Healthcare
Job Description
Role Overview

Serves as the initial contact person at the medical practice or hospital department, coordinating efficient patient flow and greeting patients in a courteous and professional manner.

What You Will Do

Coordinates patient flow, makes appointments, registers patients, collects co-payments, updates demographic and insurance information, and provides patients with follow-up appointments and requisitions for tests.

Why It Might Be a Fit

The ideal candidate will have excellent interpersonal communication and customer service skills, knowledge of medical terminology, and the ability to perform in a high-pressure environment.

Requirements

  • High School Diploma or GED
  • One year of relevant education may be substituted for one year of required work experience
  • Less than 1 year 6 months - 1 year experience providing high quality customer service
  • Working knowledge of IDX/GE centricity business
  • CPR - Cardiac Pulmonary Resuscitation certification from the American Heart Association (AHA) or American Red Cross within 90 Days

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • 401(k) or retirement plan
  • Paid time off (PTO)
  • Paid holidays
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