Role OverviewThe Patient Service Coordinator is responsible for all administrative functions related to front desk coordination, insurance coordination, and medical records. They ensure quality patient care is provided to meet the needs of patients, providers, and the organization.
What You Will Do
Perform front desk coordination, insurance coordination, and medical records tasks, including patient check-in, scheduling, and record maintenance. Assist with training and monitoring administrative staff on customer service and workflow improvement.
Why It Might Be a Fit
This role requires excellent communication, organizational, and customer service skills. The ideal candidate has at least one year of related administrative experience and a high school diploma or equivalent.
Requirements
- High school diploma or general education degree (GED) equivalent
- At least one year of related administrative experience and/or training, preferably in a healthcare environment
- Ability to maintain complete confidentiality of information at all times
- Excellent verbal and written communication skills
- Ability to understand and demonstrate outstanding customer service skills
- Excellent organizational/multi-tasking skills with acute attention to details
- Proficient with Microsoft Office Suite (Word, Excel, Power Point, Outlook)
- Ability to learn and use new software technologies for electronic patient medical records and practice management scheduling systems
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