Patient Service Coordinator-Orthopedics

MedStar Health
Any Location, MD
Category Customer Service
Job Description
Role Overview

Serves as the initial contact person at the medical practice or hospital department, greeting patients and coordinating efficient patient flow. Coordinates appointments, registers patients, collects co-payments, and updates demographic and insurance information.

What You Will Do

Manages patient intake, schedules appointments, collects copayments, and prepares charge batches. Answers phones, provides telephone triage, and disseminates messages. Prepares and updates forms, reports, and records.

Why It Might Be a Fit

Requires excellent interpersonal communication and customer service skills, with the ability to work in a high-pressure environment and prioritize tasks effectively.

Requirements

  • High School Diploma or GED
  • Less than 1 year 6 months - 1 year experience providing high quality customer service
  • Working knowledge of IDX/GE centricity business
  • CPR - Cardiac Pulmonary Resuscitation certification

Benefits

  • Dental insurance
  • Vision insurance
  • CPR - Cardiac Pulmonary Resuscitation certification
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