Patient Service Coordinator-Orthopedics

MedStar Health
Any Location, MD
Category Customer Service
Job Description
Role Overview

Serves as the initial contact person at the medical practice or hospital department, coordinating patient flow and providing customer service.

What You Will Do

Coordinates patient intake, schedules appointments, collects payments, and updates demographic and insurance information. Provides telephone triage, prepares forms and reports, and monitors patient flow.

Why It Might Be a Fit

Requires excellent interpersonal and communication skills, knowledge of medical terminology, and ability to work in a high-pressure environment.

Requirements

  • High School Diploma or GED
  • Less than 1 year 6 months - 1 year experience providing high quality customer service
  • Working knowledge of IDX/GE centricity business
  • CPR - Cardiac Pulmonary Resuscitation certification within 90 Days
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