Patient Service Rep II

Provides administrative coverage for patient service functions related to check-out operations of a physician practice.

What You Will Do

Maintains departmental policies, receives and records patient information, answers phone calls, and balances work and computer at end of day.

Why It Might Be a Fit

Collaborates with patient, physician, and care team members as part of a team-based approach to overall patient care.

Requirements

• Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job.
• Minimum Experience: One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required.