Patient Service Representative - Per Diem - Peds Clinic

Mass General Brigham Innovation
Dover, NH
Category Healthcare
Job Description
Role Overview

This is a per diem position to help cover sick days, vacations, and LOAs in a pediatric clinic. The representative will perform basic clerical work and tasks related to patient visits, including scheduling, check-in, and check-out duties.

What You Will Do

Responsibilities include making patient appointments, greeting and assisting patients, answering telephones, processing patient billing forms, and handling messages related to prior authorizations and referrals.

Why It Might Be a Fit

The ideal candidate will have healthcare office experience and basic proficiency with all Office Suite. They will also be able to communicate effectively in writing and talking to others, and have good time management skills to manage multiple tasks effectively.

Requirements

  • High School Diploma or Equivalent
  • 1 or more years of healthcare office experience
  • Basic proficiency with all Office Suite
  • Knowledge of office operations and standards
  • Ability to use phone system and manage non-routine phone calls

Benefits

  • Competitive base pay
  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses
  • Recognition programs
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