Role OverviewThis position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
What You Will Do
Ensure patients have a positive experience during their visit, communicate with clinical staff, complete check-in procedures, collect copays, answer phone calls, and complete clerical tasks.
Why It Might Be a Fit
The ideal candidate will have excellent interpersonal and verbal communication skills, strong organizational skills, and the ability to work independently and in a team environment.
Requirements
- 1 year of administrative experience in a healthcare related setting
- High School diploma or GED
- Excellent interpersonal and verbal communication skills
- Strong organizational and written communication skills
- Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors
- Strong knowledge of HIPAA guidelines and understanding of patient privacy
- Ability to work independently and in a team environment
- Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record (EHR systems)
Benefits
- Full Time/Benefits Eligible
- Monday-Thursday - varying shifts within 7:00am-6:30pm, Friday - 7:00am-3:00pm
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