Patient Service Representative (Float) - Pierce County

Olympic Sports & Spine
Tacoma, WA
Category Customer Service
Job Description
Role Overview

Patient Service Representative (PSR) - Float provides fill-in coverage at all 24 clinics, working with diverse groups of people and delivering excellent customer service.

What You Will Do

Process patient service functions, manage high-volume patient scheduling, and perform daily operational functions associated with the front desk position.

Why It Might Be a Fit

This role requires a proactive medical scheduler with experience in resolving scheduling issues, excellent communication skills, and the ability to work in a fast-paced environment.

Requirements

  • Knowledge of insurance and the verification process
  • Knowledge of computer programs
  • Knowledge of business office procedures
  • Ability to operate a computer, scanner, fax/copy, and basic office equipment
  • Ability to operate a multi-line telephone system
  • Effective oral and written communication with patients, staff, insurers, and referral sources
  • Ability to read, understand, and follow oral and written instructions
  • Must be well organized, detail-oriented, and able to prioritize Tasks

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Life Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
]]>