Patient Service Representative: Hybrid; Cardiology

Beth Israel Lahey Health
Boston, MA
Category Customer Service
Job Description
Join the BILH team as a Patient Service Representative for the Cardiology Department. This full-time, hybrid position involves directing patient access to the cardiology practice by responding to and supporting patients and families. Utilize centralized scheduling systems and software applications to schedule appointments, verify patient information, and coordinate services. Coordinate availability of professional services for maximum cost-effective utilization of staff, space, equipment, and optimal timing for patients and providers.

Requirements

  • High School diploma or GED required
  • 1-3 years related work experience required
  • Experience with computer systems required, including web-based applications and some Microsoft Office applications
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