Patient Service Representative I

University hospitals
Any Location, OH
Category Healthcare
Job Description
Role Overview

Accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Maintains professional interpersonal skills with patients, physicians, and co-workers.

What You Will Do

Performs patient registration, procedure scheduling, charge transmittals, collections, and procurement. Uses quality customer service techniques to ensure patient needs are met.

Why It Might Be a Fit

Requires high school equivalent/GED, 1+ years related experience as a Secretary/Receptionist, and customer service experience in the medical field. Typing skills, excellent verbal/communication skills, detail oriented, and basic computer knowledge required.

Requirements

  • High School Equivalent / GED
  • 1+ years related experience as a Secretary/Receptionist
  • Customer service experience in the medical field
  • Typing skills – 30 wpm
  • Excellent verbal/communication skills
  • Detail oriented
  • Basic computer knowledge
  • ICD9 coding and medical terminology
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