Patient Service Representative I

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience is exemplary. They will coordinate clerical tasks, schedule appointments, and move patients through the intake and checkout process.

What You Will Do

Responsibilities include greeting patients and visitors, registering new patients, collecting co-payments and deductibles, and scanning incoming faxes and consents.

Why It Might Be a Fit

The ideal candidate will have customer service experience, knowledge of healthcare systems operations, and the ability to remain calm in stressful situations.

Requirements

• High School Diploma or equivalent required
• Minimum of 1-3 years' customer service experience required
• Experience in a medical office, specifically urology, preferred
• Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred

Benefits

• No benefits explicitly mentioned