Patient Service Representative I- Remote- Massachusetts Residents Only

Atrius Health
Any Location, MA
Category Healthcare
Remote
Job Description
This position is a remote Patient Service Representative I role for Atrius Health, requiring EPIC/registration system experience and reliable high-speed home internet. The role involves receiving incoming calls, assisting patients with appointments/care, and providing excellent customer service. Training is around 2-6 weeks, and the role is a great opportunity to grow within the call center field and make a positive difference for patients.

Requirements

  • High School diploma or equivalency certificate
  • A bachelor's or other non-clinical degree
  • A minimum of one year in a clinical or customer service setting
  • Computer experience with word processing and spreadsheet programs
  • Electronic medical record (EMR) experience and/or aptitude

Benefits

  • Up to 8% company retirement contribution
  • Generous Paid Time Off
  • 10 paid holidays
  • Paid professional development
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