Role OverviewThe position is located within the pediatric speech department, responsible for patient registration, procedure scheduling, charge transmittals, collections, and procurement. The representative must use quality customer service techniques to ensure patient needs are met.
What You Will Do
Primary responsibilities include accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. The representative must also maintain professional interpersonal skills with patients, physicians, and co-workers.
Why It Might Be a Fit
The ideal candidate will have 1+ years of experience as a PSR-1 and customer service experience, preferably in the medical field. They will also demonstrate effective leadership, organizational, written, and oral communication skills.
Requirements
- High School Equivalent / GED
- 1+ years experience as PSR-1
- Customer service experience, preferably in the medical field
- Typing skills – 30 wpm
- Excellent verbal/communication skills
- Detail oriented
- Basic computer knowledge
- ICD9 coding and medical terminology (Preferred proficiency)
- Certified Healthcare Access Associate (CHAA) (Preferred)
Benefits
- Dental insurance
- Vision insurance
]]>