Patient Service Representative II

Patient Service Representative II is a position located within the Pediatric Physical Therapy department, responsible for accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. The role requires quality customer service techniques, professional interpersonal skills, and leadership abilities.

What You Will Do

Primary responsibilities include patient registration, procedure scheduling, charge transmittals, collections, and procurement, as well as maintaining professional interpersonal skills and supporting department operations.

Why It Might Be a Fit

The ideal candidate will have 1+ years of experience as a PSR-1, customer service experience, preferably in the medical field, and typing skills of 30 wpm. Leadership, organizational, written, and oral communication skills are also required.

Requirements

• High School Equivalent / GED
• 1+ years experience as PSR-1
• Customer service experience, preferably in the medical field
• Typing skills – 30 wpm
• Excellent verbal/communication skills
• Detail oriented
• Basic computer knowledge
• Certified Healthcare Access Associate (CHAA) (Preferred)