Patient Service Representative

University hospitals
Willoughby, OH
Category Customer Service
Job Description
Patient Service Representative position at Lake West Medical Center, providing accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met.

Requirements

  • High School Equivalent / GED (Required)
  • 1+ years related experience as a Secretary/Receptionist (Preferred) and Customer service experience preferably in the medical field. (Required)
  • Typing skills – 30 wpm (Required proficiency)
  • Excellent verbal/communication skills (Required proficiency)
  • Detail oriented (Required proficiency)
  • Basic computer knowledge (Required proficiency)
  • ICD9 coding and medical terminology (Preferred proficiency)

Benefits

  • Competitive hourly rate
  • Tuition reimbursement after six months
  • Career Ladder Progression
  • Free Parking
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