Patient Service Representative

Community Health Centers
Orlando, FL
Category Healthcare
Job Description
Role Overview

Oversee administrative duties of the Center, moving patients through check-in and check-out process. Provide a courteous, professional working environment and maintain effective communication with patients, coworkers, and supervisor.

What You Will Do

Perform various tasks such as updating patient demographics, verifying insurance, collecting payments, and scheduling appointments. Answer multi-line telephone system and operate office equipment.

Why It Might Be a Fit

Requires a customer-friendly attitude, knowledge of ICD-10 and CPT codes, and good communication skills. Ability to function effectively under stress and work well with people is also necessary.

Requirements

  • High school diploma or equivalent
  • Customer-friendly attitude
  • Knowledge of ICD-10 and CPT codes
  • Money and balancing skills
  • Good communication skills
  • Ability to function effectively under stress
  • Good evaluative judgment
  • Computer literacy
  • Ability to perform accurate data entry
  • Ability to work well with people
  • Ability to multi-task
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