Patient Service Representative

Family Care Center Careers
Texas, AZ
Category Administration
Job Description
Family Care Center is seeking a patient service representative to greet patients, manage patient intake, schedule appointments, and assist staff. The role involves clerical tasks and some supervisory responsibility. They aim to transform lives by elevating behavioral health care and foster a positive work environment.

Requirements

  • Welcomes patients and visitors to the office and directs questions.
  • Schedules, reschedules and cancels patient appointments.
  • Verifies insurance coverage and assists with co-pays.
  • Retrieves patient forms and completes documentation.
  • Monitors and responds to patient voicemails and portal messages.
  • Assists with crisis management and emergency calls.

Benefits

  • Competitive benefits
  • Professional development opportunities
  • Volunteer events
  • Team activities
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