Patient Service Representative

Dental Care Alliance
Racine, WI
Category Customer Service
Job Description
Role Overview

Join our team as a Patient Service Representative and make a meaningful impact on patients' lives through exceptional oral care. The role involves providing a high level of patient care and satisfaction while operating in a team-based environment.

What You Will Do

Responsibilities include customer service, answering telephones, scheduling appointments, maintaining appointment books, confirming appointments, and post charges and payments to patient accounts.

Why It Might Be a Fit

The ideal candidate will have experience working in a dental, medical, or other healthcare office, with exceptional customer service skills and knowledge of insurance plans (HMO/PPO).

Requirements

  • Experience working in a dental, medical, or other healthcare office
  • Knowledge of insurance plans (HMO/PPO)
  • Experience answering telephone
  • Exceptional customer service skills

Benefits

  • Pay: $20.00-$24.00 per hour
  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
  • Team-oriented work environment with access to modern dental technology
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