Role OverviewRacine Dental Group is seeking a Patient Service Representative to provide high-level patient care and satisfaction in a team-based environment. The ideal candidate will have a passion for customer service, a willingness to learn, and a desire to start a career in the dental field. The representative will support all staff members and patients, answer phones, handle inquiries, make appointments, and assist with treatment plans.
What You Will Do
Responsibilities include providing customer service, responding to patient questions, answering telephones, scheduling appointments, maintaining appointment books, confirming appointments, following up on no shows/cancellations, registering patients, posting charges and payments, and maintaining a clean waiting area.
Why It Might Be a Fit
The ideal candidate will have experience working in a dental, medical, or healthcare office, knowledge of insurance plans, and exceptional customer service skills. The role offers a team-oriented work environment, access to modern dental technology, and a competitive salary ($20.00-$22.00 per hour).
Requirements
- Experience working in a dental, medical, or healthcare office
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Exceptional customer service skills
Benefits
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
]]>