Patient Service Representative

Dental Care Alliance
New Haven, CT
Category Customer Service
Job Description
Role Overview

Join our clinical team as a Patient Service Representative in New Haven, Connecticut, providing a high level of patient care and satisfaction in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

What You Will Do

Answer phones, handle patient inquiries, make appointments, and assist with the completion of patient treatment plans through acceptable financial arrangements.

Why It Might Be a Fit

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field.

Requirements

  • 1 year experience working in a dental, medical, or other health-care office
  • Knowledge of insurance plans (HMO/PPO)
  • Experience answering telephone
  • Must have exceptional customer service skills

Benefits

  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
  • Team-oriented work environment with access to modern dental technology
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