Patient Service Representative

As a Patient Service Representative, you will provide comprehensive clerical/office support within a physician clinic, encompassing reception, telephone, medical records, charge entry, referrals, and information retrieval. You will facilitate, communicate, and collaborate with the healthcare team and patient/family to identify and meet their physical, emotional, and spiritual needs, ensuring quality patient care and operational efficiency.

What You Will Do

Your day-to-day responsibilities will include greeting patients/caregivers, verifying accuracy and updating demographic data in the electronic health record, gathering and processing necessary information and data, scheduling and confirming patient appointments, and maintaining patient charts and records.

Why It Might Be a Fit

To be successful in this role, you will possess strong organizational and clerical skills, meticulous attention to detail in medical record management and charge entry, excellent communication abilities, and a commitment to patient-centered care and our organizational mission/core values.

Requirements

• High School Diploma or GED
• Previous work experience with basic office and computer skills
• Filing, telephone answering, reception, and basic knowledge of computer software
• Knowledge of medical terminology and medical insurance payers