Patient Service Representative

The Patient Service Representative is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Ankle & Foot Centers of America, completing payment transactions, scheduling patient appointments and answering the phones.

What You Will Do

Greet all patients and visitors, enter and update patient demographics, complete insurance verifications, schedule patient appointments, collect co-payments, demonstrate excellent customer service skills, and maintain a clean and organized front desk and patient waiting area.

Why It Might Be a Fit

The ideal candidate will have effective communication skills, be team-oriented, have initiative, and be proficient in computer skills and typing. The position requires moderate to frequent travel and occasional evening and weekend work.

Requirements

• High School diploma or equivalent
• Two to four years of experience in the health care industry