Role OverviewWe are looking for a Patient Service Representative to join our clinical team in Westfield, Massachusetts. The successful candidate will provide a high level of patient care and satisfaction in a team-based environment, prioritizing patient comfort and advanced treatments for optimal oral health.
What You Will Do
The Patient Service Representative will answer phones, handle patient inquiries, make appointments, and assist with the completion of patient treatment plans. They will also be responsible for customer service, responding to patient questions and concerns, and maintaining a clean and friendly waiting area.
Why It Might Be a Fit
We offer a team-oriented work environment with access to modern dental technology, competitive pay ($23-$25 per hour), and a comprehensive benefits package, including health, dental, and vision insurance, life insurance, and a 401(k) plan.
Requirements
- Experience working in a dental, medical, or other health-care office
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Exceptional customer service skills
Benefits
- Pay: $23-$25 per hour
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
]]>