Patient Service Representative

Family Care Center
Any Location, TX
Category Customer Service
Job Description
Role Overview

The Patient Service Representative greets patients and visitors, manages patient intake, and performs clerical and organizational tasks. They work in a caring and supportive culture with a diverse team of behavioral health professionals. The role offers growth opportunities, a balanced lifestyle, and competitive benefits.

What You Will Do

The Patient Service Representative will greet patients, schedule appointments, verify insurance coverage, collect co-pays, and maintain accurate medical records. They will also respond to patient voicemails and portal messages, and assist with patient paperwork.

Why It Might Be a Fit

This role is a good fit for someone who enjoys working in a collaborative team environment, has excellent customer service skills, and is able to work in a fast-paced setting. The Patient Service Representative will have opportunities for growth and development, and will be part of a team that is transforming lives by elevating behavioral health care.

Requirements

  • High School diploma or equivalent
  • One year of customer service experience
  • One year of medical front desk receptionist experience or administrative experience (preferred)

Benefits

  • Medical benefits
  • Dental benefits
  • Fertility benefits
  • Retirement benefits
  • Wellness benefits
  • Profit sharing
  • Bonus potential up to $4,000 annually
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