Role OverviewThe Patient Service Representative greets patients and visitors, manages patient intake, and performs clerical and organizational tasks. They work in a caring and supportive culture with a diverse team of behavioral health professionals. The role offers growth opportunities, a balanced lifestyle, and competitive benefits.
What You Will Do
The Patient Service Representative will greet patients, schedule appointments, verify insurance coverage, collect co-pays, and maintain accurate medical records. They will also respond to patient voicemails and portal messages, and assist with patient paperwork.
Why It Might Be a Fit
This role is a good fit for someone who enjoys working in a collaborative team environment, has excellent customer service skills, and is able to work in a fast-paced setting. The Patient Service Representative will have opportunities for growth and development, and will be part of a team that is transforming lives by elevating behavioral health care.
Requirements
- High School diploma or equivalent
- One year of customer service experience
- One year of medical front desk receptionist experience or administrative experience (preferred)
Benefits
- Medical benefits
- Dental benefits
- Fertility benefits
- Retirement benefits
- Wellness benefits
- Profit sharing
- Bonus potential up to $4,000 annually
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