Role OverviewThe Patient Service Representative will be responsible for executing the day-to-day activities of patient-facing service, ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members, and staff.
What You Will Do
The role involves serving as the initial point of contact for patients and visitors, registering patients, informing them about delays and wait times, and answering patient inquiries or complaints.
Why It Might Be a Fit
The ideal candidate will have a high school diploma or equivalent, one year of applicable customer service experience, and proficiency in using computer systems and typing.
Requirements
- High School diploma, or equivalent
- One (1) year of applicable customer service experience
- Proficient with using computer systems and typing
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with company match
- Life and disability insurance
- Tuition reimbursement
- Adoption assistance
- Pet insurance
- PTO
- Holiday pay
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