Role OverviewWe are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff.
What You Will Do
You will be responsible for executing the day-to-day activities of patient-facing service, including registration of patients, collection of out-of-pocket payments, informing patients about delays and wait times, and answering patient inquiries or complaints.
Why It Might Be a Fit
This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles. You will have the opportunity to work in a dynamic and challenging environment, and to make a positive impact on the lives of patients and their families.
Requirements
- High School diploma, or equivalent
- One (1) year of applicable customer service experience
- Proficient with using computer systems and typing
Benefits
- Medical, dental and vision insurance
- 401k with company match
- Life and disability insurance
- Tuition reimbursement
- Adoption assistance
- Pet insurance
- PTO and holiday pay
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