Role OverviewThe Patient Service Representative is the first point of contact for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows.
What You Will Do
Manage front desk operations, interact with patients and healthcare professionals, and maintain confidentiality and follow privacy policy/procedure.
Why It Might Be a Fit
The ideal candidate is empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
Requirements
- High school diploma or equivalent
- Strong verbal and written communication skills
- Proficiency in basic computer skills
- Excellent customer service skills
- Accuracy and attention to detail
- Ability to maintain confidentiality
- Adaptability and ability to work effectively under pressure
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Tuition support
- Matched retirement plans
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