Role OverviewThe Patient Service Representative greets patients, manages patient intake, and performs clerical and organizational tasks. They are responsible for scheduling appointments, verifying insurance coverage, and collecting co-pays and other payments from patients.
What You Will Do
The Patient Service Representative will welcome patients, schedule appointments, verify insurance coverage, collect payments, and maintain accurate and up-to-date medical records. They will also assist ill or distraught patients in crisis and participate in the medical office emergency routine.
Why It Might Be a Fit
This role is ideal for someone who enjoys working in a supportive and caring environment, has excellent customer service skills, and is able to work in a fast-paced setting. The Patient Service Representative will have opportunities for growth and development, and will be part of a team that is committed to transforming lives.
Requirements
- High School diploma or equivalent required
- One year of customer service experience required
- One year of medical front desk receptionist experience or administrative experience preferred
Benefits
- Medical insurance
- Dental insurance
- Fertility insurance
- Retirement plan
- Wellness program
- Profit sharing
- Bonus potential up to $4,000 annually
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