Role OverviewAs a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff.
What You Will Do
You will be responsible for front desk, medical records, and technologist support, including registration of patients, answering patient inquiries, and maintaining patient confidentiality.
Why It Might Be a Fit
This role requires a high school diploma, one year of customer service experience, and proficiency in using computer systems and typing. Preferred qualifications include two years of customer service experience, experience using electronic medical record/health record computer systems, and knowledge of basic medical terminology.
Requirements
- High School diploma, or equivalent
- One (1) year of applicable customer service experience
- Proficient with using computer systems and typing
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with company match
- Life insurance
- Disability insurance
- Tuition reimbursement
- Adoption assistance
- Pet insurance
- PTO
- Holiday pay
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