Role OverviewJoin a team that cares for your community – and for you! As a Patient Service Representative, you will be part of a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences.
What You Will Do
Register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Balance all transactions daily according to Allergy Partners policy and procedure.
Why It Might Be a Fit
We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health. We value professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Requirements
- Minimum of two years of experience in a medical office or customer service position
- Proven success asking for payment, making change, and balancing a cash drawer
- Working knowledge of basic managed care terminology and practices
- Familiarity with scheduling and rearranging appointments effectively
- Comfortable using email, word processing and interacting with Internet applications
- Working knowledge of practice management and electronic health record software
- GE Centricity is a plus
- Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations
- Ability to perform multiple and diverse tasks simultaneously – with accuracy and efficiency
- Neat, professional appearance
- Strong written and verbal communication skills
- Bi-lingual is a plus, not required
Benefits
- Full-Time
- 401(k)
- Health Insurance
- Paid Time Off
- Paid Holidays
- Vision Insurance
- Health Savings Account (HSA)
- Dental Insurance
- Life Insurance
- Disability Insurance
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