Patient Service Representative, Physical Therapy

Excelsior Orthopaedics Group
Any Location, NY
Category Healthcare
Job Description
Role Overview

The Patient Service Representative is the first point of contact for patients entering the building, responsible for ensuring a patient-centered experience through exceptional customer service.

What You Will Do

Perform registration procedures, collect copays, answer phone calls, and assist with scheduling processes.

Why It Might Be a Fit

The ideal candidate will have exceptional customer service skills, medical office experience, and proficiency in medical terminology.

Requirements

  • Exceptional customer service skills
  • Associates degree preferred
  • 1+ years medical office experience
  • EMR experience required
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