Patient Service Representative Team Lead - Access Inova

Inova
Any Location, VA
Category Healthcare
Job Description
We are looking for a dedicated Patient Service Representative Team Lead to join the team. This role will be full-time, day shift from Monday – Friday between 8:00 am – 4:30 pm. This role will be hybrid with the opportunity to transition into a remote role.

Requirements

  • Experience in healthcare or relevant experience OR Bachelors degree and 3 years of healthcare or relevant experience
  • High School diploma or equivalent
  • Prior experience in a call center or high-volume contact center environment, preferably within healthcare or patient access operations
  • Demonstrated leadership experience
  • Strong customer service background

Benefits

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program
  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost
  • Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
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