Role OverviewJoin a winning team at Scripps Mercy Hospital Chula Vista supporting the Access & ED department as a Patient Service Specialist. The ideal candidate will thrive in a fast-paced environment and enjoy providing world-class customer service. As a Patient Service Specialist, you will be responsible for interacting with patients, payers, and providers to gather information necessary for accurate registration, managing customer billing and payment inquiries, and effectively managing the patient check-in and check-out process.
What You Will Do
Responsibilities include interacting with patients, payers, and providers, managing customer billing and payment inquiries, and effectively managing the patient check-in and check-out process. You will also assist patients with HPE eligibility, discuss payment arrangement options, and provide price estimates.
Why It Might Be a Fit
The ideal candidate will thrive in a fast-paced environment and enjoy providing world-class customer service. You will be part of a team that supports the Access & ED department and will have opportunities for professional development and growth.
Requirements
- Must be able to demonstrate proficiency of computer applications
- Excellent mathematical skills
- Ability to handle monies
- Excellent communication and customer service skills
- Strong organizational and analytical skills
- Ability to adapt, prioritize and meet deadlines
Benefits
- Casual/Per Diem position
- No set schedule
- Varied schedule of 8 hour shifts
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