Patient Service Specialist

Select Medical
Chicago, IL
Category Administration
Job Description
A patient service specialist at a physical therapy center manages both the patient and business side of operations. They are responsible for scheduling appointments, billing, insurance verification, and communication with various parties. The role focuses on creating an exceptional patient experience and fostering well-being.

Requirements

  • Greet and register patients.
  • Schedule patient appointments.
  • Collect co-pays and manage payer approvals.
  • Communicate with parties as needed.
  • Ability to multi-task with computer and in-person interaction
  • Use computer scheduling software.
  • Physical requirements: walk, stand, bend, reach, lift up to 25lbs
  • Ability to lift up to 25lbs
  • Maintain accurate records
  • Understand written direction

Benefits

  • 401k Matching
  • Employee Assistance Program
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