Patient Service Specialist

Vanderbilt University Medical Center
Lebanon, TN
Category Healthcare
Job Description
Role Overview

Provides service to patients before, during, or after appointments with minimal guidance. Facilitates efficient workflow, supports technology use, and engages in effective communication.

What You Will Do

Schedules appointments, manages registration and patient work queues, coordinates with patients and outside facilities, and communicates with patients through the patient portal.

Why It Might Be a Fit

The role requires a focus on customer needs, anticipation of needs, and responsiveness to customer needs, as well as the ability to comprehend medical terminology and coordinate and schedule patient appointments and procedures.

Requirements

  • Certifications: None specified
  • Work Experience: 1 year
  • Education: High School Diploma or GED

Benefits

  • Health benefits
  • Disability benefits
  • Retirement benefits
  • Wellness offerings
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