Patient Service Specialist

Vanderbilt University Medical Center
Nashville, TN
Category Customer Service
Job Description
Role Overview

Provides service to patients before, during, or post-appointment with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and engages in effective communication.

What You Will Do

Schedules appointments and procedures, manages registration and patient work queues, coordinates with patients and/or outside facilities, and communicates with patients through the patient portal.

Why It Might Be a Fit

This role requires a focus on customer service, patient scheduling, and medical terminology, with opportunities for professional growth and development within a supportive community.

Requirements

  • Certifications: None specified
  • Work Experience: 1 year
  • Education: High School Diploma or GED

Benefits

  • health
  • disability
  • retirement
  • wellness
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