Patient Service Specialist Peds Otolaryngology ( Ear, Nose and Throat) Clinic

Vanderbilt University Medical Center
Nashville, TN
Category Healthcare
Job Description
Vanderbilt University Medical Center seeks a Patient Service Specialist to provide service to patients before, during, or post-appointment, facilitating efficient workflow and effective communication. The ideal candidate will have a high school diploma, 1 year of experience, and proficient skills in patient scheduling, documentation, and medical terminology.

Requirements

  • Schedules appointments and procedures through clinical communication, work queues, and patient portal messages
  • Manages registration and patient work queues
  • Coordinates with patients and/or outside facilities to ensure all pre-appointment orders and consults have been received and ready to view prior to patient visit
  • Communicates with patients through the patient portal using critical decision making to route appropriately as applicable

Benefits

  • Comprehensive benefits package
  • Health benefits
  • Disability benefits
  • Retirement benefits
  • Wellness offerings
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