Patient Service Technician

Cape Cod Healthcare
Any Location, MA
Category Healthcare
Job Description
Role Overview

Provides good customer service as the front-line support staff for the laboratory, collecting blood samples, processing laboratory specimens, and registering patient demographic information into the laboratory information system.

What You Will Do

Collects blood samples, processes laboratory specimens, registers patient demographic information, and communicates with clients via telephone.

Why It Might Be a Fit

Requires basic compliance knowledge, knowledge of working multiple CCHC Laboratories collection sites, and ability to communicate professionally and confidentially with patients, clients, and staff members.

Requirements

  • Ability to read, write, and communicate in English
  • High school diploma or equivalent education
  • Valid U.S. Driver's License upon hire
  • Successful completion of a basic phlebotomy program
  • Acceptable driving record
  • Knowledge of medical terminology
  • Knowledge of Microsoft Office suite and basic keyboarding skills

Benefits

  • Dental insurance
  • Vision insurance
  • Flexible start times
  • Rotating days
  • Occasional holidays
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