Role OverviewWe are hiring a Patient Services Advocate to help us create the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out.
What You Will Do
Greeting patients upon arrival, guiding patient in registration processes, utilizing patient queuing process, assisting with patient feedback collection, and accurately recording charges and payments.
Why It Might Be a Fit
We believe in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including competitive pay, generous paid vacation & sick time, medical, dental, vision, and other wellness benefits, and 401(k) with company match.
Requirements
- A high school diploma or equivalent
- Excellent organizational & interpersonal communication skills
- The ability to remain calm and supportive towards our patients in busy or stressful situations
- Preferably two years’ experience in a medical front office or customer service setting
- BLS certification
- Ability to pass a Level II background screening and clearance through AHCA (Agency for Healthcare Administration)
Benefits
- Competitive pay with monthly incentive plan
- Generous paid vacation & sick time that starts accruing on your first day with us
- Medical, dental, vision, and other wellness benefits
- 401(k) with company match
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