Patient Services Associate - Float Pool

The Ohio State University Wexner Medical Center
Columbus, OH
Category Healthcare
Job Description
Role Overview

Join a dynamic team at Ohio State University Physicians where excellence meets compassion. Foster a collaborative work environment while providing exceptional patient care. As an employee, you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

What You Will Do

Coordinate and provide patient support services, including answering phones, directing calls, greeting patients/visitors, maintaining patient medical records, assisting with patient scheduling, and handling patient payments.

Why It Might Be a Fit

We foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We prioritize the wellbeing of our team and offer a flexible, competitive benefit package.

Requirements

  • High School diploma or equivalent
  • One year of customer service experience
  • Skill in problem solving, and ability to manage multiple priorities
  • Ability to convey information both in writing and verbally
  • High level of interpersonal skills to handle sensitive and confidential situations

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health reimbursement accounts
  • Flexible spending accounts
  • Retirement
  • Employee assistance program
  • Paid time off
  • Holidays
  • Wellness program
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