Role OverviewThe Patient Services Associate I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information.
What You Will Do
Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. Greets and interacts with patients/visitors in a professional manner, on phone or in person.
Why It Might Be a Fit
Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
Requirements
- HS Diploma or equivalent
- Customer service and/or patient facing healthcare experience preferred
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University
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