Role OverviewThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.
What You Will Do
Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. Obtains pre certifications and/or pre authorizations for procedures. Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
Why It Might Be a Fit
Must be able to communicate courteously with patients and/or visitors. Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
Requirements
- HS Diploma or equivalent required
- Must be able to communicate courteously with patients and/or visitors
- Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors
- Ability to process and interpret data
- Ability to multi task while managing a time sensitive workload
Benefits
- Medical (including prescription) insurance
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits
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