Patient Services Associate

The Patient Services Associate will coordinate and provide patient support services, including answering phones, directing calls, greeting patients/visitors, maintaining patient medical records, and handling patient payments.

What You Will Do

Responsibilities include greeting patients, registering patients, updating patient demographics, answering patient calls, performing check-out processes, monitoring patient wait times, and distributing correspondence.

Why It Might Be a Fit

The ideal candidate will have high level of interpersonal skills, ability to handle sensitive and confidential situations, and provide exceptional customer service.

Requirements

• High School diploma or equivalent
• One year of customer service experience
• Skill in problem solving
• Ability to manage multiple priorities
• Ability to convey information both in writing and verbally

Benefits

• Medical
• Dental
• Vision
• Health reimbursement accounts
• Flexible spending accounts
• Retirement
• Employee assistance program
• Paid time off
• Holidays
• Wellness program