Patient Services Associate

Join a dynamic team at Ohio State University Physicians, providing exceptional patient care while fostering a collaborative work environment. As a Patient Services Associate, you'll lead a team and coordinate patient support services, including answering phones, directing calls, greeting patients, and maintaining patient medical records.

What You Will Do

Your day-to-day responsibilities will include answering patient calls, taking messages, responding to inquiries, and communicating with referring physician offices. You'll also perform check-out processes, schedule appointments, and maintain patient information.

Why It Might Be a Fit

We're looking for someone with high level of interpersonal skills, ability to handle sensitive and confidential situations, and exceptional customer service skills. If you're a team player with problem-solving skills and ability to manage multiple priorities, you might be a fit for this role.

Requirements

• High School diploma or equivalent
• One year of customer service experience
• Skill in problem solving, and ability to manage multiple priorities
• Ability to convey information both in writing and verbally
• High level of interpersonal skills to handle sensitive and confidential situations

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health reimbursement accounts
• Flexible spending accounts
• Retirement plan
• Employee assistance program
• Paid time off
• Holidays
• Wellness program