Role OverviewThe Patient Services Coordinator Lead is responsible for scheduling and registering patients for outpatient clinics, verifying eligibility, and ensuring pre-authorizations and referrals are obtained. They also train new team members, lead daily operations, and serve as a liaison with revenue cycle staff.
What You Will Do
Schedules and registers patients, verifies eligibility, trains new team members, leads daily operations, and serves as a liaison with revenue cycle staff.
Why It Might Be a Fit
Requires strong communication and customer service skills, ability to work in a team, and proficiency in Windows and Microsoft Office. Previous leadership experience is preferred.
Requirements
- High School Diploma or GED
- Minimum of 2 years of related experience
- Previous leadership experience preferred
- Knowledge of basic medical terminology
- Ability to communicate verbally and in writing
- Excellent customer service skills
- Background of insurance knowledge
- Proficiency in Windows and Microsoft Office
Benefits
- Base compensation range: $17.04 - $25.26 hourly
- Incentive compensation programs (shift differentials, clinical ladders, etc.)
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