Patient Services Manager

Wheeler

Hartford, CT

Category Operations

Job Description

The Patient Services Manager is responsible for managing daily administrative operations, maintaining customer service and high standards of quality, and ensuring full capacity of schedules for all departments. They work to coordinate with the Finance department to ensure accuracy and increasing reimbursement, while integrating physical, mental and social well-being to help people achieve their optimum health.

Requirements

Bachelor's degree or High School diploma plus five (5) years of progressively responsible experience in a healthcare services setting
Experience in healthcare office practice operations and billing
Supervision of employees and operational office management
Computerized scheduling, billing, health record systems and patient portals
Interpreting and compliance with federal, state and local regulations and laws
Strong analytical skills and ability to organize and take action
Flexibility and adaptability to a changing and growing environment
Ability to rapidly improve process performance
Proficient in MS Office
Strong written and verbal communication skills and the ability to negotiate and create solutions

Benefits

Comprehensive medical and prescription insurance
Comprehensive dental and vision insurance
Access to wellness programs
Company-paid life and AD&D insurance
403(b) Plan with company contributions
Education Reimbursement Program
Training and development opportunities
Productivity incentive
Generous paid time off
Paid company holidays
Access to free and confidential counseling
Employee Assistance Program (EAP)

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