Patient Services Rep - Cardiology Outpatient Clinic

Requirements

• Receiving and/or dispatching incoming phone calls
• Collecting payments for copays and deductibles
• Making financial arrangements for patients
• Performing check in and out duties accurately and timely
• Making appointments for visits and informing a clinical employee or provider of emergencies
• Verifying insurance eligibility and benefits and recording the information in the medical record
• Accurately entering patient demographics into the practice management system
• Taking messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
• Taking clear and concise messages from pharmacies, physicians and hospital personnel and directing the message to the Clinical employee and/or Provider
• Managing large call volume while maintaining excellent telephone etiquette
• Organizing workflow to meet patient needs in a timely manner

Benefits

• Front-loaded PTO
• 100% INTEGRIS Health paid short-term disability
• Increased retirement match
• Paid family leave