Patient Services Rep

Cooper University Health Care
Any Location, NJ
Category Customer Service
Job Description
Role Overview

Greets patients and guests, provides patient support, and performs registration functions, including updating demographics and insurance information. Utilizes technology to assist patients and makes appointments in a high customer service environment.

What You Will Do

Collects co-pays, reviews and reconciles cash drawer, and performs non-clinical administrative duties, including documentation and communication with multidisciplinary team members.

Why It Might Be a Fit

Requires flexibility, multitasking, and excellent customer service skills. Demonstrated performance of excellent customer service skills and proficiency in patient registration, scheduling, and medical insurance pre-certifications.

Requirements

  • Minimum one year of recent registration or billing experience working in a medical facility
  • Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals
  • Epic experience preferred
  • Excellent organizational, written/verbal communication, and teamwork skills
  • Demonstrated performance of excellent customer service skills

Benefits

  • Dental insurance
  • Vision insurance
  • Salary Min ($18.00)
  • Salary Max ($29.00)
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